Terms & Conditions

1. DEFINITIONS:

1.1 “Conditions” means the conditions of sale set out below and any special terms and conditions agreed in writing by Us.
1.2 “Contract” means the contract for the provision of the Goods.
1.3 “Delivery Address” means the place of delivery of the Goods as set out in the Order.
1.4 “Goods” means the items You agree to buy from Us as detailed in the Order.
1.5 “Order” means your order for Goods.
1.6 “Order Confirmation” means Our acceptance of Your Order.
1.7 “Our/Us/We” means the seller of the Goods as shown on the Site.
1.8 “Price” means the price of the Goods and postage packaging transportation and such other delivery charges as set out in the Order Confirmation including VAT (where applicable).
1.9 “Site” means Our web site.
1.10 “You/Your” means the person firm or company who buys or agrees to buy the Goods from Us.

 

2. CONDITIONS APPLICABLE:

2.1 The Conditions shall apply to the Contract to the exclusion of all other terms and conditions including any terms or conditions and in placing the Order You shall be deemed to have read and accepted the Conditions.
2.2 Any variation to the Conditions shall be inapplicable unless agreed in writing by Us.
2.3 Any typographical, clerical or other error or omission in any information contained in the Site or in any sales literature quotation price list Order confirmation invoice or other documentation or information issued by Us shall be subject to correction without any liability on Our part unless such correction fundamentally changes Your obligations under the Contract in which case You shall be entitled to cancel the Contract within (7) days of notification by Us of such a fundamental change.
2.4 All prices are subject to change prior to the acceptance of any Order by Us.
2.5 To order Goods through the Site You must be at least 18 years of age.

 

3. DELIVERY:

3.1 We shall use Our reasonable endeavours to ensure that the Goods are delivered prompty . However, We shall not be liable for any loss suffered by You arising from any delay in the delivery of the Goods.
3.2 If by reason of Our fault We fail to deliver the Goods (or some of the Goods) within 28 days after receiving a notice from You requiring Us to deliver those Goods not delivered You shall be entitled to cancel the Contract in respect of those Goods not delivered without liability and

We shall refund any monies paid by You to Us for those Goods.

 

4. PRICE AND PAYMENT:

4.1 We reserve the right to increase the Price to reflect any taxes or duties which are or may from time to time be levied by any governmental statutory or local authority upon the sale of the Goods and any necessary additions shall be charged at the rates prevailing at the date of invoice.
4.2 If at any time before delivery of the Goods We deem it necessary to increase the Price to give effect to any increase in the cost to Us which is due to factors beyond Our control. We shall have the right to give written notice of such increase to You and in such instance You shall have the right to cancel the Contract within seven (7) days of the receipt of such notice failing which such increase shall be added to the Price.
4.3 Subject to any special terms agreed in writing between You and Us payment for the Goods is due at the time of placing the Order. Payment can be made by any major credit or debit card or by such other means as may be agreed by us. The Price will normally be debited from Your credit card or debit card automatically. If any items comprised in the Order are not available the proportion of the Price relating to such items will not be debited or (where applicable) will be refunded/re-credited.
4.4 Credit card checks will be made prior to the despatch of Your Order and We reserve the right to cancel the Contract without liability if We believe that the results of such checks are unsatisfactory.
4.5 Where the Goods are to be supplied overseas it shall be Your responsibility to pay any charges duties or other impositions in connection with the importation of the Goods.

 

5. QUANTITY AND QUALITY OF THE GOODS:

5.1 We reserve the right to reject any Order for whatever reason at Our sole discretion. All Goods are subject to availability and may be withdrawn at any time. If your Order cannot be fulfilled You will be offered an alternative or given a full refund.
5.2 We shall be entitled to deliver the Goods by instalments of any size and in any order.
5.3 If any Item is deemed to have a manufacturing defect, you can return the product within a reasonable time and we shall replace it without charge, or offer a refund. NB :Lingerie must be as new and un-worn.
5.4 In the event that We are liable hereunder for any delay in performing or any failure to perform any of Our obligations in relation to the Goods such liability shall be limited to the excess (if any) of the cost to You in the cheapest available market of similar goods to replace those not performed over the Price.

 

6. CANCELLATION POLICY

You can cancel an order within 7 days for a full refund. If your order has already been despatched when we receive your cancellation request, we will deduct the cost of shipping from your refund.

 

7. TITLE AND RISK:

7.1 Risk of damage to or loss of the Goods shall pass to You upon delivery of the Goods.
7.2 Notwithstanding delivery and the passing of risk in the Goods or any provision of these Conditions the property in the Goods shall not pass to You until We have received in actual cleared funds payment in full of the Price and the price of all other goods agreed to be sold by Us to You for which payment is then due.
7.3 Until such time as the Property in the Goods passes to You We shall be entitled at any time to require You to deliver up the Goods to Us.

 

8. FORCE MAJEURE:

8.1 We shall not be liable for delay or non-delivery by reason of lock-outs strikes riots malicious damage labour disturbances trade disputes government action (including action by any local or statutory authority) fire floods or any other cause whatsoever beyond Our control.

 

9. GENERAL:

9.1 We may perform any of Our obligations or exercise any of Our rights hereunder ourselves or through Our employees agents or suppliers.
9.2 Any reference in the Conditions to any provisions of a statute shall be construed as a reference to that provision as amended re-enacted or extended at the relevant time.
9.3 The headings in these Conditions are for convenience only and shall not affect their interpretation
9.4 No waiver by Us of any breach of the Contract by You shall be considered as a waiver of any subsequent breach of the same or other provision.
9.5 No failure by Us to exercise any power given to Us or to insist upon the strict compliance by You with any obligation hereunder and no custom or practice of the parties at variance with the terms hereof shall constitute any waiver of any of Our rights under the Contract.
9.6 Nothing contained herein is intended to nor shall it affect Your statutory rights.
9.7 If any provisions of these Conditions is held by any competent authority to be invalid or unenforceable in whole or in part the validity of the other provisions of these Conditions and the remainder of the provisions in question shall not be affected thereby.
9.8 Any notice given hereunder must be given in writing and delivered or sent by post or facsimile transmission or electronic mail to the residence or principal place of business of the party to whom it is addressed
9.9 Except as otherwise provided nothing in this Contract shall confer on any third party any benefit or the right to enforce any terms of this Contract.
9.10 The Contract shall be governed by the Laws of England and subject to the jurisdiction of the English Courts.

 

10. DISCOUNT OF THE DAY:

10.1 Sexy Little Secret can without prior notice change or withdraw a product.
10.2 Subscription to the email Newsletter is automatic, you may cancel your subscription at any point in the future

 

11. DATA PROTECTION

11.1 Sexy Little Secret is compliant with the Data Protection Act. We will not pass on your details to any third party without your prior consent.

 

12. COPYRIGHT AND LIABILITY

12.1 In connection with the use of this website, in no event will Sexy Little Secret be liable:
for losses that were not foreseeable to both parties when the contract was made
for losses that were not caused by any breach on the part of the supplier
for business losses and/or losses to non consumers.
12.2 You agree to use this site only for lawful purposes, and in a manner which does not infringe the rights of any third party, such restriction or inhibition includes, without limitation, conduct which is unlawful, or which may harass or cause distress or inconvenience to any person and the transmission of obscene or offensive content.
12.3 Any person attempting to cause disruption to any part of this website maybe liable for prosecution.
12.4 Copyright, any material found within the pages of this website, including text or images may not be copied, reproduced, republished, transmitted in any way. You hereby agree not to adapt, alter or reproduce in any part any of the material contained in this site.

 

13. RETURN POLICY

Due to the nature of the products we sell, we only accept returns in the event of a faulty product (which are extremely rare <0.001%). Damaged parcels must be signed for as ‘damaged’. No returns may be made without prior written authorisation. We are happy to assist with sizing or colour queries prior to you ordering.